Rick Smith is the CEO of Securus Technologies, a company that provides technology solutions to correctional facilities in the US. It was established in 1987 in Dallas, Texas. The company focuses on call management solutions, data management services, video monitoring of inmates, and other investigative solutions among others. Rick Smith was appointed to the CEO position in 2008. He is also a director of Integra Telecom. Additionally, Rick has previously served as the CEO and President of Eschelon Telecom. Read more about Rick on Bloomberg.com.
Rick Smith graduated from the State University of New York with an engineering degree. He then went on to the University of Rochester in New York where he attained a master’s degree in business. He has held various management positions in various telecommunications solutions companies. He is adept at business development and executive leadership. This has guaranteed the growth of Securus Technologies to become the leading provider of technology solutions.
At Securus Technologies, Rick Smith has been able to utilize cutting edge technology solutions to ensure better public safety. The company has become a top rated provider of inmate communication services and offender management systems in the country. He has been instrumental in strategic acquisitions of diverse technology providers to expand the company’s product portfolio and enhance its positioning.
Under Rick Smith’s stellar leadership, Securus Technologies continues its innovative trend with new products and services frequently coming up. Recently, its managed access solutions are gaining traction. Correctional facilities are lining up for a piece of the technology. The company’s latest product is dubbed wireless containment. It is designed to shut down contraband cellphones from connecting to mobile networks from within managed facilities.
Rick Smith is a resilient and award-winning CEO who has ensured the success of the company in spite of various challenges. As the chief executive officer of a successful private company, he is faced with the daunting challenge of balancing the needs of interested parties including the government, shareholders, correctional facilities and their staff, and inmates and their families. Rick Smith appreciates the impartial nature of his business position. However, he still has to contend with and diffuse pressure from the various stakeholders.
Rick Smith is passionate about technology solutions available to keep communities safer and positively affect the lives of people in jurisdictions that he operates in. He is helping the company set the pace for managed facilities to experience superior security that guarantees the safety of the facility personnel, hosted inmates and members of the public. According to Wikipedia, the company is also gaining traction in investigative services.
The technology platforms are providing key evidence and crucial records that are opening the doors to close pending cases and deter criminal temptations within facilities. Monitoring inmate communications is accelerating the resolution of criminal cases by law enforcement and enabling efficient delivery of justice.
During his free time, Rick Smith enjoys bow hunting and spending time with his family.
For many years most correctional facilities used paper request forms. Basically everything involving inmate request forms was done on paper. While the use of paper request forms is a proven way to handle inmate request forms, the amount of time needed to handle the forms can be time consuming.
Securus Technologies has been a mainstay in providing technology for correctional facilities. As a way of providing other options beyond traditional paper request forms, Securus Technologies recently introduced a software application Inmate Forms and Grievance. The software application provides a technology driven option for utilizing inmate request forms. The technology is an automate way to utilize inmate request forms.
I believe that the use of the Inmate Forms and Grievance application will offer correctional facilities many advantages over the traditional paper method. The application will allow correctional facilities to handle inmate request forms in a digital system. The use of a digital system will reduce the amount of time needed to handle inmate request forms by a significant amount.
I feel that by using a digital platform, access to the inmate request forms will be easier for correctional staff and inmates. A digital platform allows users to access the desired information from a variety of devices and the location is not important. This gives both staff and inmates more flexibility in accessing inmate request forms.
Additionally a digital platform reduces the amount of time needed to handle request forms. The technology developed by Securus Technologies provides an array of options that make handling the inmate request forms much easier than using paper request forms.
I feel that the Inmate Forms and Grievance software created by Securus Technologies will have a major affect on correctional facilities regarding inmate request forms.
The technology will allow correctional staff to focus more on facility related concerns such as safety and security by reducing the time needed to handle inmate request forms.