Securus Continues to be a Leader with Integrity
Securus has always attempted to demonstrate the highest levels of integrity in the industry of in the field of criminal justice technology solutions. They recently announced they will be publicly highlighting additional reports from the company GTL in order to to possibly make them behave with more integrity.
This is to be the first in a series of articles that will highlight some of the wrongdoing that GTL has administered. They will help the public by making them aware of some of the many integrity breaches GTL has done.
“I love our industry – serving law enforcement, corrections, inmates, friends/family members, and all of society,” said Richard A. (“Rick”) Smith, Chief Executive Officer of Securus Technologies. “It offends me and our entire industry when a carrier stoops well below the integrity bar that most other carriers have – but GTL does not. Our business’ mission is a lot more than making money. It is to serve all of our customers with their best interests at heart – in the right way.”
The company plans to issue a number of press releases over the next six months that will document some of the abuses GTL did. They will also look at some of the cases brought before the Louisiana Public Service Commission as well, including the following:
- Their policy of advancing the clock, which was deemed to be unethical and unlawful;
- Artifiicallly inflating charges to customers;
- And they engaged in a practice of billing a call more than once, and this was unauthorized.
Granted, the order by the PSC was dated from January 1998, so that is quite a long time ago. However, according to Securus the potential for wrongdoing continues, so they will still be making their case that Global Tel Link (GTL) should be more accountable for their actions.